Privacy Policy

Last Updated: 2025-11-25

1. Introduction

This Privacy Policy explains how EasyMoney.bot ("we", "us", "our") collects, uses, stores, and protects personal data when you access or use the EasyMoney.bot website ("Website") and automated trading software ("Service").

By accessing or using the Website or Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree, you must stop using the Website and Service.

2. Data Controller / Owner

The Service is owned and operated by an Individual Entrepreneur (Sole Proprietor) operating under a Portugal NIF (000000000), acting personally and not on behalf of any company or legal entity.

The owner is the data controller for personal data processed in connection with the Service.

3. Scope and International Applicability

This Privacy Policy applies to all users worldwide, regardless of their country of residence or nationality. We process personal data in accordance with generally accepted principles of data protection, taking into account the requirements of different jurisdictions where reasonably possible.

By using the Service, you consent to the processing and international transfer of your personal data as described in this Policy.

4. Data We Collect

4.1 Data You Provide Voluntarily

  • Contact information: such as email address.
  • API keys: keys and secrets that you provide for integrations with cryptocurrency exchanges, limited to read-only and spot-trading permissions as required by the Service.
  • Support communications: any messages or attachments you send when contacting support.
  • Billing-related information: such as your name, transaction references, and confirmation that an invoice has been paid.

4.2 Data Collected Automatically

  • IP address and approximate location information;
  • Device type, operating system, and browser type;
  • Log files and technical diagnostic information;
  • Usage data relating to how you interact with the Service;
  • Cookies and similar technologies (as further described in our Cookie Policy).

5. API Key Handling

The Service uses your API keys solely to interact with supported exchanges in order to execute the automated trading logic that you configure.

We:

  • do not request withdrawal permissions;
  • do not request margin, futures, or other high-risk permissions;
  • do not modify API permissions on your behalf;
  • do not share your API keys with third parties;
  • do not use your API keys for any purpose other than providing the Service.

You are solely responsible for ensuring that your API keys are configured with only read-only and spot-trading permissions, and that withdrawals and any other additional permissions are disabled.

If you grant any additional permissions, you do so entirely at your own risk and responsibility.

6. Payment and Billing Data

When you pay a Service Fee, the payment is processed by third-party payment processors. We may receive and store limited billing-related information, such as:

  • your name or account identifier;
  • your email address;
  • transaction ID or reference number;
  • date, time, and amount of the transaction;
  • payment status (paid / unpaid / failed).

We do not store or process full bank card numbers or other highly sensitive financial credentials. Those are handled by the payment provider in accordance with their own security standards and policies.

Billing data may be used for accounting, tax compliance (including obligations related to the Portugal NIF and individual entrepreneur status), and Service access control.

7. Legal Bases for Processing

Depending on your jurisdiction, we may rely on one or more of the following legal bases to process your personal data:

  • Consent: when you voluntarily provide data or agree to cookies.
  • Contract performance: when processing is necessary to provide the Service you requested.
  • Legitimate interests: such as improving the Service, preventing abuse, and protecting security.
  • Legal obligations: such as accounting, tax reporting, or responding to lawful requests from authorities.

8. How We Use Your Data

We may use your personal data for the following purposes:

  • To operate, maintain, and improve the Website and Service;
  • To execute automated trading logic that you configure via your API keys;
  • To provide customer support and respond to inquiries;
  • To manage billing, invoicing, and access control to the Service;
  • To monitor performance, detect errors, and prevent abuse or misuse;
  • To comply with applicable laws and regulatory requirements;
  • To communicate important updates, changes to Terms, or security notices.

9. Data Sharing and Third Parties

We do not sell your personal data. However, we may share data with the following categories of third parties, strictly as necessary:

  • Hosting providers – to host the Website and Service infrastructure.
  • Payment processors – to process payments and verify invoice status.
  • Analytics and logging services – to understand usage and maintain performance.
  • Exchanges – through API calls initiated by the Service using your API keys, in order to obtain data and place spot orders as configured by you.
  • Authorities or legal entities – if required by law or necessary to protect our legal rights.

10. International Data Transfers

We may store and process personal data on servers located in various countries. This means your data may be transferred to and processed in jurisdictions that may have data protection laws different from your home country.

By using the Service, you explicitly consent to such international data transfers, including transfers outside of the European Economic Area (EEA), where applicable.

11. Data Retention

We retain personal data only for as long as reasonably necessary to fulfill the purposes described in this Policy, or as required by applicable laws. Retention periods may vary depending on the type of data and the context of processing.

In particular:

  • API keys are retained only while needed to provide the Service and are deleted promptly upon your request or when you remove them from the Service interface.
  • Billing and transaction-related data may be retained for the period required by tax and accounting laws.
  • Log files and analytics data may be kept for a limited technical and security-related period.

12. Security Measures

We implement commercially reasonable technical and organizational measures to help protect your personal data, including restricted access and the use of secure communication channels where appropriate.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and you acknowledge that you provide data online at your own risk.

You are responsible for maintaining the confidentiality of your account credentials, API keys, and devices, and for promptly revoking any API keys if you suspect they have been compromised.

13. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • the right to access your personal data;
  • the right to request correction of inaccurate data;
  • the right to request deletion of your data ("right to be forgotten");
  • the right to restrict or object to certain processing;
  • the right to data portability (where applicable);
  • the right to withdraw consent at any time (where processing is based on consent);
  • the right to lodge a complaint with a data protection authority in your country, if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details in the "Contact" section below. We may need to verify your identity before acting on your request.

14. Children’s Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us so that we can delete such data where appropriate.

15. Liability Disclaimer

To the fullest extent permitted by law, we are not liable for any loss or damage arising from:

  • your misuse of the Service or misconfiguration of API keys;
  • any compromise of your accounts, devices, or credentials;
  • actions or inactions of third-party exchanges or service providers;
  • security incidents occurring outside our reasonable control;
  • market events, volatility, or financial losses resulting from your trading decisions.

16. Cookies and Similar Technologies

We use cookies and similar technologies to operate the Website, improve user experience, analyze traffic, and remember your preferences. For more details, please refer to our dedicated Cookie Policy page.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the Service, applicable laws, or other operational requirements. Any updated version will be posted on the Website with a new "Last Updated" date. Your continued use of the Service after such updates constitutes your acceptance of the revised Policy.

18. Contact

If you have any questions, requests, or concerns about this Privacy Policy or our data practices, you may contact the owner at: support@easymoney.bot